Privacy policy

This website is operated by Prime Duo Frame, Address to be confirmed, London . You can contact us on 000 0000 0000 or at enquiries@example.com.

We are the data controller for the personal information described on this page.

If you fill in the enquiry form, we collect the details you type into it: your name, phone number, email address, the project postcode if you give one, whether the property is residential or commercial, what you are interested in, how you would like us to reply, and whatever you write in the message box.

Our web server also records ordinary technical information such as your IP address as part of delivering the page and limiting automated form submissions. This is not used to build a profile of you.

We do not use advertising cookies or third-party analytics on this website. If that changes, this page will be updated and you will be asked for consent first.

We use your details for one purpose: to answer your enquiry, arrange a design visit and provide a quotation. Our lawful basis is that processing is necessary to take steps at your request before entering into a contract, and our legitimate interest in responding to people who contact us.

We will not send you marketing you have not asked for, and we do not sell or share your details with anyone for marketing.

We keep enquiry details for as long as we need them to deal with your enquiry and any work that follows from it, and then for as long as we are required to keep business records. If you would like us to delete your details sooner, ask and we will.

Your enquiry goes to us. We use ordinary business services to host this website and to receive email, and those providers process the information on our behalf under contract. We do not pass your details to anyone else unless we are legally required to.

Under UK data protection law you can ask us for a copy of the information we hold about you, ask us to correct it if it is wrong, ask us to delete it, ask us to restrict how we use it, or object to our using it. To do any of these, contact us using the details above.

If you are not happy with how we have handled your information, you can complain to the Information Commissioner’s Office at ico.org.uk.

This website does not set tracking or advertising cookies. Some strictly necessary storage may be used to make the site function; this does not identify you and does not require consent.